Secrets of Conflict Resolution

One of the most challenging aspect of being a leader is dealing with conflict amongst your team. It’s vital to productivity to get the team running like a well-oiled machine, even in the face of adversity. Improving your relationships with your coworkers, clients, and managers and find your way through conflict back to cooperation. This session will provide you with the secrets of effective conflict resolution and how to prevent conflicts from ever starting.

Short Abstract

Conflict within your team is inevitable. Come and learn how learn ways to deal with this conflict so it doesn’t tear apart your team.


45/60/75-minute session


  • Project Management
  • Conflict Resolution

Learning Objects

  • Understand what is conflict and when its a good thing and when its a good thing
  • Understand the five primary approaches to conflict resolution to include the benefits and detractions of each and when to use one approach over another
  • Understand the Karpman Drama Triangle and how to use it to help you manage conflict within your group
  • Understand the top 10 tips on how to manage conflict



Event Location Date
Louisville Tech Ladies Louisville, KY June 6, 2019
Beer City Code 2019 Grand Rapids, MI June 1, 2019
Music City Tech 2018 Nashville, TN May 31 – June 2, 2018
CodeStock 2018 Knoxville, TN April 20 – 21, 2018

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